Career Center

Responsible for pre-press, color management, creating samples, and providing print solutions support to the sales team for pre and post sales needs for prospects and existing customers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Prepare files for print and produce printed materials on digital printers.
• Print stock samples for Sales/Marketing kits for tradeshows, open house events and dealers.
• Assist with customer demonstrations as well as producing samples and trade show support.
• Conduct product demonstrations, document solutions and workflows, and provide training in the demo room at customer locations and during road shows.
• Complete required maintenance of the print machines as scheduled.
• Maintain local demo rooms and ensure an overall quality presentation.
• Order inks, media or other inventory and arrange for disposal of such on a regular basis.

Application Role Requirements:

• Support Customers by providing:
  • Hands-on Application Assistance at the customer’s site or Demo Room
  • Consultative support for various customer issues
  • Tailor training to customer’s application needs or issues
• Serve as the in-house expert for testing designs through:
  • establishing test protocols
  • troubleshooting program issues
• Assist the Sales Group in providing pre-sales application support or samples
• Partner with other Application employees within Mimaki Global
• Perform Demos utilizing best practices
• Respond to, address, and resolve application problems raised by customers
• Provide additional in house and customer-based training
• Observe and communicate customer workflow and communicate potential sales opportunities
• Understand the Mimaki print process and recommend adjustments
• Understand the application of all chemicals and inks along with their function in the printing process

• Associates Degree from an accredited institute and/or 2+ years’ business experience
• Ability to work collaboratively and individually with internal and external teams
• Knowledge of Adobe Creative Suite.
• A high degree of organizational skill and a sense of urgency leaning towards execution
• Valid Driver License
• Able travel roughly 25% to 40% of the time.
• Excellent verbal, written, presentation & communication skills.
• Mechanical Aptitude.
• Previous Digital Printing Experience.

About Mimaki USA

Mimaki is a leading manufacturer of wide-format inkjet printers and cutting machines for the sign/graphics, industrial and textile/apparel markets. Mimaki develops the complete product range for each group; hardware, software and the associated consumable items, such as inks and cutting blades. Mimaki excels in offering innovative, high quality and high reliability products, based upon its aqueous, solvent and UV-curable inkjet technology. In order to meet a wide range of applications in the market, Mimaki pursues the development of advanced on-demand digital printing solutions. Mimaki Engineering Co. Ltd., (President: Akira Ikeda) Nagano (Japan), is publicly listed on the JASDAQ Securities Exchange, Inc.

Employee Benefits

Health Benefits: Employees are eligible to participate in the Company’s Health Benefit plans on their first date of employment, which include Medical, Dental, Vision, STD, LTD, Life & ADD Insurance.

401(k) Retirement Plan: Employees are eligible to participate in the Company’s 401(k) retirement plan with company match after 30 days of employment. Employees are eligible to contribute up to the IRS maximums on either a pre or post tax basis. The Company offers an employer match equal to 50% of employee contributions for the first 4% of salary that an employee contributes.

Paid Time Off: Employees earn fifteen (15) days of Paid Time Off (PTO) in the first year, prorated based on hire date. PTO re-calculates each year and employees receive one additional day per year up to a maximum of 25 days. In addition to ten (10) Company Paid Holidays, employees also receive one (1) Personal Holiday each fiscal year.