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Campus Computing - Service Analyst
The Information and Technology (ITS) organization has an exciting opportunity to employ a Service Analyst to support Campus Computing Services at the University of Michigan. This position will be responsible for helping ensure high service levels for Campus Computing Services by actively coordinating with team members, service support groups, campus partners and vendors in response to requests and incidents for U-M campus lab, print, walk-up support and digital signage environments. Providing technical direction, monitoring and ensuring quality service is being delivered by support teams and providers. Assisting with the review of campus

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