Our Signage Project Managers play an important role in brand implementation for our customers. It is their pride and responsibility to develop and implement project plans for the design, manufacturing, and installation of complete sign programs for multiple clients simultaneously.
The Project Manager will be the Interior Signage Subject Matter Expert.
He/she will develop and implement the overall project plan for the design, manufacturing and installation of the complete sign program, ensuring the project is within budget and has acceptable gross margins. This incumbent will be responsible for quality control, staging, scheduling and complete oversight of the project.
Develop the program charter and manage the plan and all of the associated documentation
Develop processes and best practices for working with Icon’s production and outsource partners
Select sign installers, and/or work to develop in house install experts to execute and insure the quality installation of the signs
Obtain approvals for the client and submit complete billing packages to the Account Manager for approval once signs are installed
Position is very detail oriented, must be organized and efficient in Microsoft Project
Attend initial customer meetings with the sales force and Account Manager to define location requirements, define product requirements, review product designs, initiate preliminary surveys, and coordinate activities with design, end user as well as, develop and recommend pricing parameters, incorporate all issues into the initial proposal or final bid for customer approval. Project Plan and timeline is essential.
Detail planning and execution is essential in this position as some sites may have up to 2000+ interior plaques that must receive, staged, and verified (sometimes several times). Site walks during construction to ensure project plan has not changed.
Once the project is awarded, finalize required drawings and messaging, finalize product specifications, review requirements with Production Control, and maintain ERP database as necessary, develop field installation instructions and establish stakeholder contacts for billing and project reporting procedures, secure customer approval as needed, seek bids from and negotiate subcontractor installation pricing. Follow budget and update the ERP database on a timely basis.
Skills should include:
Strong facilitation skills to manage customer meetings, track open issues and manage client due dates
Knowledge of ADA code requirements for interior signs
Knowledge of interior signage categories EG; Code, Room ID, Wayfinding
Knowledge of interior signage materials and applications
Contract management skills, the ability to understand contractual language, what is included or not included, do monthly billings and tactfully alert a client when something will generate a change order.
Obtain and review preliminary surveys and develop specific sign locations, conduct technical surveys, finalize recommendations for signs, obtain customer approvals and completion photos for billing, and enter / initiate the Control Order. Prepare the billing package for Account Manager Review, monitor accounts receivable and coordinate with Accounting/Credit to minimize delinquencies. Travel will be required to visit customers and field work for monitoring of sign installations and subcontractors. Site walk for interiors is a common practice and required to ensure proper staging, evacuation plans and messaging.
Bachelor's degree or equivalent experience is required.
One to three years of similar project management experience in a multi-state environment is required. Specific experience with a large sign company or with the construction trades that operate on a regional or national level is preferred. This individual must be computer literate and fluent in word processing, database, and spreadsheet applications, (MS Office products primarily). Must have proficiency in Microsoft Project for development and management of timelines. Experience using computer-based project tracking systems to monitor project status would be extremely helpful. This person must be able to interface successfully with a dedicated team of customers and employees from Project Management, Sales, Production, Finance/Accounting, and MIS.
Additional Salary Information: Why We Work Here:
+ Travel the Nation!
+ 90 Day Performance Review and Annual Reviews with potential for Pay Increase
+ Growth Opportunities, including Tuition Reimbursement and Promotions
+ Earn OSHA 30 at no cost to you
+ Competitive Pay & Above Market Benefits
+ Per Diem of $55/day when traveling
+ 401(K) with Company Match at 25% up to 15% of compensation
+ 10 Company paid Holidays, Sick time and Vacation time
+ Work with the Fortune 500 companies you know and love!
Icon is one of the nation’s largest brand implementation companies. We are made up of 400+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life
For nearly a century, Icon has been a visionary bridge between a brand identity and the customer experience in the physical world. We manufacture, construct, and maintain unique brand implementation programs. Our true brand craftsmen care deeply and work tirelessly to bring your brand to life. We have built our principles on quality craftsmanship, collaborative unity, and simple, honest customer s...ervice.
True craftsmanship is at the heart and soul of our business. Passionate people roll up their sleeves and DO THE WORK. This isn’t a tagline, it’s our internal philosophy. We were born from an entrepreneurial spirit and know how to build and grow our most important business asset, our talented people. We roll up our sleeves, dive into the details, and bring brands to life for real people in real spaces.